In order to protect your personal data, we undertake to ensure the best level of protection for your data in accordance with the European and French regulations that apply to it in the protection of personal data.
For any information about the protection of personal data, you can also consult the website of the Commission Informatique et Liberté www.cnil.fr
CONFIDENTIAL POLICY
WHAT ARE YOU TALKING ABOUT ?
SAS HIPPOTIGRE and we process your personal data as controllers.
Mailing address: 18 rue Henri Heine, 75016 Paris
Email of the Data Protection Officer: serviceclient@hippotigre.com
WHY WE CAN USE YOUR PERSONAL DATA ?
Among other purposes, we will use your data (obtained online on https://www.hippotigre.com/en/ or physically in our parisian store to manage your registration as a user, manage the purchase of products or services, answer your questions and send personalized communications if you have expressed your wish to receive them.
We will process some of your data according to the products, services or features you want to have at each time. In general, these are:
- Your identification data: name, first name, language, country, contact data, etc.
- Payment information: payment data (not stored), information on your purchases, orders, returns, etc.
- Connection, geolocation and navigation data
- Commercial information: subscription to newsletters
When we ask you to enter your personal data to allow your access to any of the Platform’s features or services, remember that some boxes will be marked as mandatory, since this is the data we need to provide the service in question or to allow you to access this feature. Thus, if you decide not to provide us with this data, it is possible that your registration as a user cannot be successfully concluded or that you will not be able to take advantage of these services or features.
YOU DON'T HAVE USED TO:
- Manage your registration as a site user https://www.hippotigre.com/en/. If you decide to register in store or on our site, we will need to process your data to identify you as a user and allow you to access the different types of features, products and services that are at your disposal as a registered user. You can delete your user account by contacting us via the Customer Service.
- Implementation, application and execution of the purchase or service contract entered into in the shop or on our site. This data will allow us to contact you for updates or communications of information regarding the products or services entered into, including the sending of quality surveys on the services or products provided (information on the availability of the items, send invoices, etc.).
- Manage payment of products or services purchased. Your bank data is not stored by Hippotigre.
- Prevent possible fraud against our site or against yourself.
- Respond to requests or requests made through the Customer Service channels. Only the strictly necessary data to manage or resolve your request or request.
- Send commercial communications, type newsletters. If you are a subscriber.e to our newsletter, we will process your personal data to manage your subscription, including sending targeted information about our products or services (based on your purchase history). Any commercial use (e.g. sending newsletters) is made only with your agreement (coche “I wish to receive newsletters”). You can at any time change your preferences (on the "My Account" page) to avoid this commercial use.
- Put in place promotional actions. For access to specific promotional offers (Prints, contest games...) your data will be used to give you access to it or to be able to communicate through various means.
- Analyze ergonomics and quality for improving our services. By accessing our site https://www.hippotigre.com/en/, you are informed that we will process your navigation data for analysis and statistics, to understand how users interact with our site, in order to improve it.
Your personal data will be processed as long as you remain a user of the site, a member of the loyalty program, or a subscriber to our communications. You can unsubscribe at any time via the “my account” page of the site, or by contacting our Customer Service. Banking data is not kept.
WHO DO WE SHARE YOUR DATA WITH ?
We share your data with service providers who help us or provide the necessary support, be it external employees with whom we have concluded an agreement, located in the European Union.
Access to your personal data is allowed to third parties to whom we appeal to offer you certain services, i.e.:
Financial institutions
Detection and fraud prevention entities
Technology service providers
Suppliers and collaborators of logistics, transport and delivery services
Customer service providers
Suppliers and service employees related to marketing and advertising
YOUR RIGHTS
You have a right to access, correct and delete your personal data. In some cases, you also have other rights, such as the right to object to the processing of your data or the right to portability. To exercise your right to access, rectification or deletion of your personal data, you just need to contact our Customer Service at serviceclient@hippotigre.com
If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time, via the "My Account" page or directly contact our Customer Service.
INFORMATION RELATING TO COOKIES
WHAT’S WRONG WITH A COOKIE ?
A cookie is a small text file that a website stores on your PC, phone or any other device to collect data about your browsing on this site. Cookies are necessary to facilitate navigation and make it more enjoyable. They don't cause any damage to your computer.
WHAT ARE YOU DOING ?
Cookies are an essential part of the operating mode of our website. Our cookies are the main objective of optimizing your browsing experience. For example, they allow you to retain your preferences (language, country, etc.) during navigation and subsequent access.
The data collected through the Cookies allows us to improve our site, by making estimates of numbers and models of use, by adapting the site to the interests of each user, by speeding up the searches, etc.
We may occasionally, with your prior agreement, use cookies, tags or other similar devices in order to obtain information that allows us to show you, either from our website, or from third party websites or by any other means, advertisements targeted according to your browsing habits.
WHAT'S WRONG WITH COOKIES ?
We do not store in Cookies that we use sensitive personal information, such as your address, password, credit or debit card data, etc.
HOW TO SEE THE USE OF COOKIES ON THIS INTERNET SITE ?
If you do not wish to use cookies on this site taking into account the above-mentioned limitations, you must first disable the use of cookies in your browser and then delete the Cookies saved on your browser associated with this website.
You can perform this operation at any time.
What cookies are used on this site and for what purposes ?
For more information on cookies on the website, and to change your settings, please visit our cookie setting page.